The Frustrations of Joe-User
Imagine that you are Joe-User. You like an application but can see a lack that
should be easy to sort out. What do you do about it?
In this case I was looking at Tellico and wanted to create a new report template. The obvious place to start is the Manual – yes? Yes, indeed, there is a good deal of information about field types etc. – so I’ll print out that chapter. No I won’t – you can’t print out from the Manual.
I’m told that PDFs exist in KDE Help Center, so I go there. I can’t see Tellico listed, so I put it into the search box – and get the Manual. Back to square 1.
I’m told that if I click on the package in the left pane I can request the PDF which would allow me to print the chapter – I’d never have found that. Wait – which package? Every package has to be listed until you find the right one, and
Tellico is in the last one. Have you given up yet?
Someone goes to a good deal of trouble to make PDFs of the manuals – and we
hide them where users can’t find them. This is simply not good enough. If
there is no easy way to do it in KDE Help Center, there is something, infintely
more accessible, that can be done. Every application has its Manual in the
Help menu. Why can’t we have a link to the PDF there as well?
